The General directs Salvation Army operations throughout the world through the administrative departments of International Headquarters (IHQ).

Administration Department

The Administration Department is responsible for all matters with which the Chief of the Staff deals; for the effective administration of IHQ; for IHQ personnel; for international external relations; for providing legal advice; and for ensuring that the strategic planning and monitoring process is implemented and used effectively.

The department also facilitates the sharing and appropriate deployment of personnel resources on a global basis; assists in the identification of officers with potential for future leadership; monitors training and development; registers and coordinates all offers for international service.

Business Administration Department

The Business Administration Department is responsible for international accounting, auditing, banking, information technology, property and related matters. The International Secretary for Business Administration is responsible for the oversight of the business functions in territories and regions.

Programme Resources Department

The mission of the Programme Resources Department is to participate with others in envisioning, coordinating, facilitating and raising awareness of programmes that advance the global mission of The Salvation Army.

Zonal Departments

The zonal departments are the main administrative link with territories. The international secretaries give oversight to and coordinate the Army's work in their respective geographical areas.