Mexico Territory springs into action as Category 5 storm hits the city of Acapulco in Mexico

The people of Acapulco are still feeling the effects of Hurricane Otis, the Category 5 storm which hit the city of Acapulco in Mexico in late October

Clearing debris in Acapulco

Clearing debris in Acapulco

The people of Acapulco are still feeling the effects of Hurricane Otis, the Category 5 storm which hit the city of Acapulco in Mexico in late October.

The hurricane sustained winds of 260 kilometres per hour (km/h) with gusts of 315km/h causing severe damage to the city as well as Salvation Army facilities including the Acapulco Children’s Home. Children from the children’s home were evacuated to safe locations.

Fallen trees and damaged buildings had cut off essential services including electricity, major roads, drinking water and communications.

Emergency response

The Salvation Army’s Mexico Territory and International Emergency Services (IES) team at International Headquarters had been closely monitoring the situation and were able to act as soon as the storm hit.

It took the team more than 20 hours to reach the area from Mexico City because debris blocked some of the major road networks. When they arrived in Acapulco, they established an emergency canteen and an operations centre so that they could prepare and deliver food and water to locals who had been affected by the hurricane and to local first responders.

The emergency canteen has distributed more than 3,500 meals* since it opened. Additional support, including the possible provision of supermarket vouchers, is being explored.

IES Director, Damaris Frick, said, ‘The Salvation Army in Mexico was able to act quickly to support the community in the crisis, including helping to clear debris from roads and preparing and distributing food and water. I thank the Mexico Territory and international Salvation Army personnel who are working tirelessly to support everyone affected. Please pray for our officers and the people affected in the city of Acapulco.’

An emergency canteen in Acapulco
The emergency canteen in Acapulco

Starting to rebuild

Major Reyes Cervantes, Divisional Commander, Capital Division, along with Divisional Emergency Coordinator, Captain Hiram Martinez, travelled to the city of Acapulco with nine officers, eight cadets (trainee officers) and 25 volunteers from Acapulco, Mexico City, Querétaro and Villahermosa. This team have been assisting in the efforts to clear debris from roads, provide meals for those who have been affected and assess how the community can rebuild damaged buildings and infrastructure.

The IES team, in conjunction with the Mexico Territory, have begun actioning short- and long-term response plans and are working closely with government bodies and local authorities.

IES Programme Officer, Captain Matthew Beatty and USA Eastern Territorial Emergency Disaster Services Director, Bobby Myers have arrived in Acapulco and are providing expert advice on the next steps of managing this crisis.

Territorial Commander, Colonel Ricardo Fernandez said, ‘We have been working with government bodies and the Mexican Navy in Acapulco to ensure that Salvation Army personnel can safely access the affected areas. I commend the efforts of our personnel on the ground working hard to support the emergency service workers and affected community members.’

IHQ Communications

*Figures correct 13 November 2023

IHQ Communications

Discover more

USA Southern Territorial Secretaries along with cadets and Bible Conference delegates, pray a blessing over the international leaders
USA Southern

International leaders encourage USA Southern Salvationists to be ‘Kingdom influencers’

General Lyndon Buckingham and Commissioner Bronwyn Buckingham have encouraged and challenged delegates to the USA Southern Territory Bible Conference, held at Lake Junaluska, North Carolina, from 3 to 9 August 2025.

Conversations with the General: young people

Salvation Army young people from around the world met with the General and Commissioner Bronwyn to share their hearts, ask questions and talk about their hopes for the future of The Salvation Army.

The international leaders sit around a coffee table with young Salvation Army members
Children and young people
The General

Salvation Army young leaders speak into Compass

Representative Salvation Army young people from around the world convened at Sunbury Court, United Kingdom, from 27 June to 3 July 2025 for the movement’s first such gathering to be held in 28 years.

Afforestation in Turkana

Turkana County – a remote region in Kenya with an arid landscape – is prone to conflict and insecurity, which is exacerbated by recurrent droughts and unpredictable rainfall. A Salvation Army project is seeking to improve access to water and

Members of a choir from Myanmar
Singapore, Malaysia, Myanmar and Thailand

Weekend of spiritual renewal and celebration in Singapore

Salvationists and community partners gathered to reflect on the enduring call to serve, celebrate milestones of faith and affirm the Army’s mission to bring Christ’s love to all.

A Salvation Army team issue food vouchers for refugees
Eastern Europe
Refugees

The Salvation Army in Georgia awarded for its support of Ukrainian refugees

The Salvation Army in Georgia has been awarded the Order of St Panteleimon in recognition of its outstanding work in supporting Ukrainian refugees.