How to use The Salvation Army website
Welcome to The Salvation Army’s international website
Thank you for visiting us – we hope your experience is a good one. This page aims to explain some of the site’s features, to help you find your way around and get the best out of your time online. With thousands of pages and regularly-changing content, it’s a vibrant website – don’t be afraid to click on things to see where they might lead you. In common with the majority of websites, your mouse pointer will change shape when it is directly over a clickable link – usually to an icon that resembles a hand, like this one:
Clicking on The Salvation Army’s red shield symbol (1) will always take you back to the home page. If you get lost or just want to start again, this will help you find your way to safety!
Our main website navigation will take you to our major areas of content. The quick links – Donate, Need Help? and Jobs (2) – will take you immediately to those pages. Just click on the appropriate bit of text.
The search box (3), with the magnifying glass and GO, enables you to type in a word or phrase and have the website do the hard work for you. Simply click the GO button once you’ve entered one or more key words. It is best to use generic terms to start with then, if the results are not definitive enough use more topic specific words. To access a page of interest, click on the underlined link in the search results listing.
The next layer of navigation (4) will take you to pages which introduce you to The Salvation Army – About Us (an introduction to our vision, mission, structure and history), Our Faith (explaining our Christian ethos and doctrinal basis), Our Work (which includes links to aspects of international headquarters work and through to territorial websites), News (including international news releases and other news features) and Features (which currently includes a prayer for each day, publications and book reviews). When you have clicked on these headings another line of links in red will appear click those that interest you to view the information.
The very latest news to be published will often be displayed near the top of the home page directly about the carousel pictures. This may relate to a live webcast, a news story, a prayer request or other time-sensitive information. Usually, this will be linked to a page (on our own site or elsewhere) where you can find out more information – click on the link (5) to discover more.
Our home page carousel (6) seeks to showcase some of the most recent – or most important – content published across the website. This may be from any part of the website. The images will automatically ‘rotate’ through a sequence of 8-12 features. To access more information, click anywhere on the large images or on the ‘READ MORE’ text (7). If you miss a particular section, you can either wait for it to come around again – it should take less than a minute – or click on the associated thumbnail image (8), the smaller image at the bottom of the carousel section). Don’t worry if you don’t have time to read the text on the home page – if the pictures/text interest you, click through to the featured page where you will be able to read at your own pace.
If the carousel does not appear, this may be due to problems with Internet Explorer's Compatibility View. To restore the carousel, choose Tools from the Internet Explorer menu and un-tick the Compatibility View facility.
We have tried to provide as many ways to the more important aspects of the website as possible. The introduction to The Salvation Army (9) and Worship (10) areas are consistently available via the home page.
As many visitors are interested in Salvation Army work in their own country or region, we’ve provided a clickable map on the home page (11). By clicking in a particular area, you will access the relevant ‘zonal’ page. (Once on the ‘zonal’ page click on the balloon over the country from where you want more information and then the link provided.) Alternatively, select the country you are interested in from the drop-down box (12) and you will be taken directly to the country’s website. For countries without a website we provide a page with basic information.
Other featured content is accessible via a grid of eight pictures (13). While these will vary from time to time, they will always link you to interesting material that may further your knowledge of The Salvation Army. Click on the image to find out more about any of these features. (For instance when you click on the photo of the General you will be taken to the home page of the General’s website which you can navigate around.) The Spiritual Life pages can also be accessed when you click on the pictures in this section (14), and the online donation facility is prominent (15).
The social media section (16) – the round circles near the bottom of the page – gives access to The Salvation Army’s International Facebook page, Twitter account, Flickr and Picasa photo galleries and Youtube facility, where you can watch videos of The Salvation Army in action. Click on the appropriate circle to enter the social media area you require. You do not need to register for any social media accounts to view and access this information. If you wish to interact with us by making comments it will be necessary to register with these third party service providers.
Many pages will include sub-navigation that allow you to find out more about the topic you are reading about. This may be directly underneath the main block of navigation (17), or in a special section towards the right-hand side of the page (18).
Remember that at any time, you can click the BACK button on your web browser to return to the page you were previously reading. Clicking the red shield logo (19) will always take you back to our home page.
Some pages include sound clips which you can play through your computer’s speakers. These are usually indicated by a ► play symbol (20). Before clicking this button, make sure that your speakers are plugged in and switched on, and that you have not muted your computer’s sound or reduced the volume to zero (21). You may need to install additional software to listen to audio clips - follow the manufacturer's instructions.
Photo slideshows and video
A number of pages within our site include photographic slideshows or video content. These are generally indicated by a ► play symbol. In order to view the photos, click on this button. Buttons will allow you to move back (22) and forwards (23) through the set. There will usually be the facility to pause the slideshow (24) or to jump directly to particular photos from the thumbnails displayed (25). You can also view the images so that they fill your whole screen (26). If you enter the ‘fullscreen’ mode you may need to press the Escape button on your keyboard to return to our site.
If video clips appear to be pixelated (blocky) or playing erratically, try switching to the ‘low-resolution’ version. Closing down any other software running on your computer can also improve reception.
Live video and text
For some major events, we offer a live webcast (27) and text commentary stream (28), the latter provided for those without sufficient bandwidth to access resource-intensive video and the hard of hearing. Prior to the commencement of the live event, you may see a holding page or logo (29). The video will normally start automatically once the broadcast begins, but in some situations you may need to refresh your web page. This is usually achieved by pressing the F5 button or clicking on the ‘refresh’ button within your web browser.
Several pages include Google Maps which portray the extent of Salvation Army work in a concise and easy-to-access way. Within the mapped part of the page, there is a zoom tool (30) which allows you to see more or less detail. Click on the plus or minus signs as appropriate. Most maps will also include a facility for moving left, right, up or down within the map – this is done by clicking on the relevant arrow (31) or by clicking-and-holding your mouse button and ‘dragging’ the map in the appropriate direction, releasing the mouse button when in the desired location.
Most maps will include ‘pins’ (32) which indicate where more information is available. Click on the pins to read the details relevant to that location. These may include photos or videos and/or links to other web pages.
Certain pages (eg History) include a timeline facility which show historic information in an engaging manner. As with the maps, it is possible to zoom in and out in order to see more or less information. Use your mouse to drag the ‘sliders’ (33) or the + and – magnifying glasses (34) to reflect the time period you are interested in. Audio clips are marked with a loudspeaker icon (35).
Some pages seek prayers, comments or other feedback. If you would like to contribute, simply type your comment into the large box (34) and follow any instructions. If you have a Disqus account, you can log in (37), alternatively click the Post As button (38). You do not need to have an account with a specific social media service in order to communicate with us in these areas, but can use your existing account(s) if you wish to. An email address is sufficient, and this will not be published. Please note that comments submitted to The Salvation Army’s website will not appear immediately, and that we reserve the right not to publish such feedback. Comments that are published may not reflect The Salvation Army’s official position on the issues that they discuss. You can choose how to view any comments on a page by selecting an order from the drop-down box (39).
We hope you find lots of interest within The Salvation Army’s website. If you discover pages that you believe are wrong, please email us giving full details (including the URL – web address – of the page).
If you discover pages that you think may help others, please share it with them! Our desire for the website is to reach as many people as possible with stories of what God is doing in our world through The Salvation Army.
Have we missed something?
Let us know if you're struggling with something we haven't covered, or if you have a better way of describing things. Email IHQ-Communications@salvationarmy.org and we'll try to help!