You Can't Really Call This Home: Perspectives on Service Delivery from Salvation Army Shelter Users and Service Providers
TheSalvation Army is one of the leading organizations to provide servicesfor those experiencing homelessness in Canada, which is estimated to befrom 200,000 to 300,000 people. A recent study entitled You Can't Really Call this Home: Perspectives on Service Delivery from Salvation Army Shelter Users and Service Providers was produced from research conducted in Salvation Army shelters acrossCanada, instituted when Commissioner M. Christine MacMillan (Directorof the ISJC) was the Territorial Commander of the Canada and BermudaTerritory. This report helps service providers gain a betterunderstanding of the key issues affecting those assisted by SalvationArmy shelters and provides insight into the complex problems faced byhomeless persons as well the experiences of homelessness itself.
The report may be downloaded as a PDF at 'The Homeless Hub' website at this URL: http://www.homelesshub.ca/Library/View.aspx?id=45582