Problem solving

Faith-Based Facilitation can be used in many ways to build deeper relationships. The focus in this case study is problem-solving. It highlights how facilitation based on the FBF process can help in finding a faith-based solution to a problem. Although a solution to the difficulty might have been found in other ways, the members of the facilitation team found the confidence they needed to take appropriate action through a faith-related process of reflection and discernment. 

The Issue

Maria is a young woman who has become the leader of a small recently-established Salvation Army corps on the outskirts of a town in an East Asian country. There is a history of tension between Muslims and Christians in the area. The Salvation Army presence has only recently been established there following the work of the Emergency Services team after a major earthquake.

Maria has two young children who have recently started attending school and she and some of the other mothers began meeting together informally. Most of them attended the Salvation Army corps (church) at least from time to time, but others were members of other churches and some were Muslims. All of them were keen for their children to succeed at school and learn the skills to enable them to find employment and help to re-build their country. They became concerned that a number of other children in the area were not attending school. They felt it was important for the children themselves, as well as for the families and the wider community, that they should have the chance of education and the opportunities that it might bring.

» Find out how Maria used the FBF process and tools to solve the problem